Every post covered, provably
Rostering for Australian security companies — 24/7 posts across client sites, licences tracked to expiry, GPS-verified proof of presence, and sick calls covered before the client ever knows there was a gap.
An unmanned post is a breached contract. Here's how RosterMates keeps every site covered and every hour provable.
Guards Spread Across Clients
A shopping centre, two office towers and a depot — each client site is its own area with its own posts, all visible on one roster and provable individually.
Overnights That Add Up
The 10pm–6am post is one shift on the roster and two days at payroll — handled automatically, with rotations held in templates that rebuild themselves.
Licences on the Line
A guard on a lapsed state licence is a compliance incident waiting to be found. Licences are dated, tracked and reminded — and unlicensed guards can't be rostered onto restricted posts.
The 9pm Sick Call
Push the open post to licensed, available guards and the first acceptance takes it. Late clock-in alerts mean an uncovered post is flagged in minutes — found by you, not the client.
Patrol & Incident Records
Patrol checklists and incident reports run as digital forms on the guard's phone — timestamped, stored, and ready for the client report before breakfast.
Hours a Client Can Audit
GPS-stamped, shift-matched, manager-approved hours — per site, per guard, per night. Billing queries and payroll both start from the same clean record.
Purpose-built tools for guard companies and patrol operations.
Client Site Rostering
- Each client site as its own area with its own posts
- Whole-operation view or per-site filters
- Coverage requirements per post, per night
- Supervisors run their own portfolios via permissions
- Rotation templates spanning up to six weeks
GPS Proof of Presence
- Geofenced clock-in per site, radius you control
- Timestamp and location stamp on every punch
- Live view of who's on which post right now
- Late clock-in alerts within minutes
- Seven-year digital record of coverage
Licence Tracking
- State security licences with expiry dates
- First aid and site inductions recorded
- Automatic reminders before renewals fall due
- Position approvals gate restricted posts
- Records audit-ready per guard
Rapid Cover
- Open posts pushed to licensed, available guards
- First to accept takes the post
- Hard rules protect rest gaps and hour caps
- Manager-approved swaps between guards
- Announcements reach the whole roster instantly
Digital Patrol Paperwork
- Patrol checklists per site, per shift
- Incident reports filed from the phone
- Timestamped submissions stored per guard
- Recurring compliance forms on schedule
- AI builds forms from your existing templates
Payroll & Billing Data
- Nights and weekends recorded exactly as worked
- Public holidays split per state calendar
- Payroll-ready files for Xero, MYOB, KeyPay & Employment Hero
- Hours per client site for billing reconciliation
- Custom CSV matched to your payroll's import
How RosterMates helps Tony run a security firm with 60 guards across 14 client sites.
6:00 AM — Night Shift Review
Tony checks the overnight board with his coffee: every post covered, every guard clocked in on GPS, two patrol checklists submitted from the depot site at 2am and 4am.
8:30 AM — Licence Renewals
Three state licences expire within 60 days — the reminders queued overnight. Tony messages all three guards their renewal details before the morning briefing.
2:00 PM — New Contract
A new client site starts Monday. Tony adds the site, sets its geofence and posts, and builds the first fortnight from a rotation template — licensed guards only, by construction.
9:15 PM — Sick Call
The tower guard for the midnight shift calls in sick. Tony pushes the post to five licensed, rested guards from his phone; one accepts by 9:40. The client never knows.
Next Morning — Client Query
A client asks who covered their site over the weekend. Tony filters the site, exports the GPS-stamped record and sends it — three minutes, no reconstruction.
End of Fortnight — Export
Nights, weekends and one public holiday split out; hours per client site totalled for billing. The payroll-ready file goes to the accountant in one click.
Coverage you can prove, licences that never lapse quietly, cover in minutes.
Common questions from security operations managers.