Aged Care & Healthcare Rostering

Aged care rostering where every wing is covered

RosterMates was built inside an aged-care facility, and it shows: 24/7 wing coverage, qualification-checked assignments, certification expiry tracking and clean payroll exports — for residential aged care, home care and healthcare teams across Australia.

30 Days
Free trial, no card required
24/7
Morning, afternoon & night shifts
Born
In an aged-care facility, 2023
Every
Wing and unit, one roster
Aged care rostering challenges we solve

Care doesn't pause at 5pm on Friday. Here's how RosterMates keeps a facility staffed around the clock without the 9pm phone marathon.

24/7 Coverage, No Gaps

Residents need care through every hour of every day. Build morning, afternoon and night shifts across all wings on one roster, with empty slots visible before publish — not discovered at handover.

The Right Qualification on Every Shift

RN, EN, AIN, carer, kitchen, cleaning — each position needs the right person. Approved positions mean nobody is offered a shift they aren't qualified to hold, and medication-competent staff are easy to place.

Checks and Certifications That Expire

Police checks, NDIS worker screening, AHPRA registration, first aid, manual handling — all dated, all tracked, with reminders before any of them lapse on a rostered worker.

The 5am Sick Call

A carer calls in before the morning shift. Filter qualified, available staff, push the open shift to their phones, and the first acceptance fills it — often before the shift was due to start.

Fatigue and Safe Hours

Set maximum weekly hours and minimum rest gaps as hard rules matched to your agreement, and neither the AI roster generator nor a rushed manual edit can quietly break them.

Hours That Reach Payroll Correctly

Night loadings, weekend work and public holidays live in the detail. Approved timesheets export with leave and holidays split out, so your payroll applies the right SCHADS or Aged Care Award treatment to accurate hours.

Healthcare rostering features

Purpose-built tools for residential aged care, home care and clinical teams.

Wing & Unit Management

  • Separate rosters per wing, unit or community team
  • Memory support and high-care areas with their own staffing levels
  • View the whole facility or filter to one area
  • Minimum staffing requirements per unit
  • Unit coordinators manage their own areas via permissions

24/7 Shift Patterns

  • Morning, afternoon and night shifts on one grid
  • Overnight shifts split correctly across days for payroll
  • Rotating patterns held in reusable templates
  • Sleepover and on-call arrangements recorded per shift
  • Handover overlap built into shift times

Qualification Control

  • Approved positions per employee — RN, EN, AIN, carer, support
  • Medication competency identified for medication rounds
  • AHPRA registration and first aid recorded with expiries
  • Police checks and NDIS worker screening tracked
  • Automatic reminders before any credential lapses

Compliance Forms on Schedule

  • Training sign-offs and competency reviews recur automatically
  • Incident reports completed on the phone, on the floor
  • Onboarding packs aligned to each new starter
  • Submission history kept per employee for audits
  • AI builds new forms from a plain-English description

Attendance You Can Verify

  • Kiosk clock-in at the nurses' station, PIN or face
  • Geofenced GPS clock-in for home and community care
  • Late clock-in alerts within minutes of a missed start
  • Timesheets matched against rostered shifts automatically
  • Seven-year digital record of time worked

Payroll-Ready Exports

  • Approved hours export for Xero, MYOB, KeyPay & Employment Hero
  • Leave and public holidays split out by type
  • State and territory holiday calendars per facility
  • Labour costs visible by wing and position
  • Custom CSV layouts matched to your payroll's import
A day in the life: care manager

How RosterMates helps Karen run a 90-bed residential facility with 110 staff across four wings.

5:55 AM — Late Clock-In Alert

A morning carer hasn't clocked in for the 5:45 start in the dementia wing. Karen's phone buzzes; she pushes the open shift to three qualified casuals before her coffee's ready — one accepts by 6:10.

9:00 AM — Screening Reminder

RosterMates flags that a support worker's NDIS screening clearance expires in 30 days. Karen forwards the renewal link — a compliance gap closed a month early instead of found in an audit.

11:30 AM — Leave Request

An RN requests a week of annual leave next month. Karen sees the balance, the wing's coverage for those dates and who else is off — approves in a tap, and those roster days block out automatically.

2:00 PM — Next Fortnight's Roster

Karen drops the standard fortnight template onto the dates and runs the AI bot for the gaps. It fills 26 open shifts respecting rest rules and qualifications; she adjusts two by hand and publishes.

3:30 PM — Timesheet Approvals

Yesterday's clock records sit matched against rostered shifts, variances highlighted. Karen fixes one missed clock-out, notes it, and approves the day for all four wings in under ten minutes.

4:30 PM — Payroll Export

End of the pay period: Karen reviews the summary — hours, leave and one public holiday split out per wing — and downloads the payroll-ready file. Payroll gets clean data; nobody re-types a number.

Why aged care providers choose RosterMates

Built inside a care facility — for the way care facilities actually run.

Every wing covered 24/7, with gaps visible before publish
Only qualified staff offered each position's shifts
Police checks, screening and registrations tracked to expiry
Sick calls covered from your own casual pool, not agencies
Rest gaps and hour caps enforced as hard rules
Payroll-ready exports with holidays and leave split correctly
Aged care rostering FAQs

Common questions from care managers and clinical coordinators.

Yes — around-the-clock coverage is what it was originally built for. Morning, afternoon and night shifts across every wing sit on one roster, overnight shifts crossing midnight are handled cleanly, and coverage gaps are visible before the roster is published rather than at 5am.
Yes. Set up each wing, memory support unit or community team as its own area with its own positions and staffing levels. View the whole facility at once or filter to one area, and let unit coordinators manage their own sections under role-based permissions.
Every employee has approved positions — an AIN isn't offered an RN shift, and medication-competent staff can be identified for medication rounds. Certifications like AHPRA registration, first aid, manual handling and police checks are recorded with expiry dates and automatic reminders.
Yes. Record any credential with an expiry date — police checks, NDIS worker screening clearances, working with children checks, first aid — and RosterMates reminds you before they lapse, so screening never quietly expires on a rostered worker.
Filter available, qualified staff for that wing and send the open shift to their phones — the first to accept fills it. Managers also get late clock-in alerts within minutes of a missed start, so you hear about the gap while there's still time to fix it.
The AI roster generator enforces hard rules you configure — maximum weekly hours and a minimum rest gap between shifts — and flags double-ups as you build manually. The rules are yours to set to match your enterprise agreement or award obligations; RosterMates simply refuses to break them.
Casual pools work well: staff keep their availability current in the app, open shifts go out to qualified people, and the first acceptance wins. Many facilities find gaps that once became agency call-outs get filled internally instead.
Yes — a shared kiosk at the nurses' station with PIN or facial recognition, or geofenced GPS clock-in from the app for community and home care staff arriving at client locations. Every punch is timestamped and lands on the timesheet.
Approved timesheets — including leave and public holidays split out per your state's calendar — export as payroll-ready files for Xero, MYOB, KeyPay (Employment Hero Payroll), Employment Hero or a custom CSV matched to your payroll's import. Your payroll keeps applying the SCHADS or Aged Care Award rates; RosterMates feeds it accurate hours.
Yes. Each facility is a location with its own rosters, timesheets and approvals — and its own state public holiday calendar — while staff who work across sites carry one profile and one app login.