The team communication app
that knows the roster
Direct messages, group chats, announcements and shift swapping in one place โ so "who's covering Saturday?" gets answered in the same app the roster lives in, not in a group chat full of memes.
Three Channels, One Inbox
Quiet one-on-ones, busy team threads and company-wide broadcasts โ each with its place, all in one app.
Direct Messages
Private one-on-ones between staff and managers โ work conversations without handing out personal numbers.
Group Chats
Persistent channels for the kitchen, the weekend crew or a project โ organised, searchable and easy to join.
Announcements
Broadcast to everyone, one department or a hand-picked group โ with read tracking so you know it landed.
Work Chat, Out of the Group Chat
When roster talk lives in WhatsApp, it competes with everything else and disappears when someone leaves the group. RosterMates keeps every work conversation in one secure place that new starters join automatically โ and departing staff leave cleanly.
- One-on-one and group conversations in a single inbox
- Works on web and mobile, wherever the shift is
- Real-time delivery with push notifications
- A work-only space โ no personal numbers exchanged
Tell Exactly the Right People, Once
Company-wide or laser-targeted by area, position or team โ announcements go out with an optional expiry so old notices retire themselves, and read receipts show who's actually seen the message.
- Target by department, area or role
- Expiry dates keep the feed current
- Pin the notices that must not be missed
- Full history, searchable later
A Channel for Every Crew
Set up persistent groups for shifts, departments or one-off projects in seconds โ invite people by name, position or area, and the conversation history stays put as members come and go.
- Create groups by area, position or individual
- Add or remove members at any time
- Message history retained for full context
- Role-based permissions control group visibility
Built for the Pace of Shift Work
The tools that matter when the message is "we're one down for tonight".
Read Receipts
Know the safety notice was seen, not just sent โ delivery and read status on every message.
Push Notifications
Urgent messages reach phones instantly โ whether staff are on the floor, on the road or on the couch.
Web + Mobile
The office manager on a desktop and the courier on a phone see the same conversation, live.
Configurable Permissions
Decide who can message whom, who can start groups, and who can broadcast to the whole organisation.
Shift Swaps In-Chat
Cover requests start in the conversation and finish as a manager-approved swap on the roster.
Per-Person Notification Control
Each employee tunes their own alerts โ the right people get woken up, and only the right people.
What Teams Actually Use It For
The everyday moments where roster-aware messaging earns its place.
Covering Shifts
Someone calls in sick at 6am. The open shift goes out to the right group, the first taker responds, the manager approves โ sorted before the doors open.
Daily Briefings
Prep lists, delivery times and the day's priorities land with the opening crew before they arrive โ no whiteboard photography required.
Shift Handovers
The afternoon crew reads the morning's notes in the team channel โ context survives the changeover instead of leaving with the shift.
Urgent Notices
Site closure, weather event, equipment fault โ broadcast to the affected teams instantly and watch the read receipts confirm who knows.
Key Benefits
What changes when the roster and the conversation share a home
One Unified Inbox
Direct messages, groups and announcements in one searchable place โ no third-party chat subscriptions to manage.
Real-Time Delivery
Messages land instantly on web and mobile โ when a shift needs covering, minutes matter.
Secure & Auditable
A controlled, work-only environment with role-based access โ and no staff phone numbers doing the rounds.
Targeted Announcements
By role, area or team โ relevant people see relevant things, and nobody tunes out from noise.
Faster Cover
Gaps get filled from the people who want the hours โ the manager's job shrinks to a single approval.
A More Connected Team
Staff across shifts, sites and states stay in the loop โ without another app on everyone's phone.
Common questions about RosterMates' messaging
Related Features
Messaging is stitched into the rest of the platform
Leave Management
Talk through a leave request in the same system where it gets approved โ decisions and context together.
Employee App
Chats, announcements and swap requests live in the same free app as the roster itself.
Forms
Assign a form, notify the employee, and nudge the stragglers โ all through the same channels.