Hospitality rostering software for every service
Hotels, restaurants, cafes, bars, clubs and caterers. Roster around bookings and covers, let staff swap shifts from their phones, and pay public holidays correctly. Built in New Zealand for New Zealand hospitality.
A roster that survives Friday night
Hospitality rosters change by the hour: a function books in, a chef calls in sick, the weather turns and the deck empties. RosterMates keeps the roster live on everyone's phone, makes cover a push notification instead of a phone tree, and turns the week's clock-ins into a payroll file that already knows about public holidays.
One product, tuned for the way each part of hospitality actually runs.
Hotel rostering
- Front desk, housekeeping, F&B and maintenance in one roster
- Roster to occupancy forecasts
- Night audit and overnight shifts
- Kiosk clock-in at the back office
Restaurant & cafe rostering
- Lunch and dinner split shifts
- Kitchen and floor headcount per service
- Casual pool with availability in the app
- Labour cost against the week's takings
Bar, club & venue rostering
- Shifts that cross midnight handled as one shift
- Match-day and event staffing with shift bidding
- Duty manager and security cover tracked
- Venue & stadium staffing
Catering & events
- Weekly kitchen roster plus an events calendar
- Per-event positions and headcount
- Staff bid on the events they want
- GPS clock-in at the venue
Hospitality groups
- Every venue in one account
- Staff shared across venues, one login
- Labour cost per venue and group-wide
- Group-level pay rules and allowances
Payroll for hospitality
- Public holiday time and a half + alternative holidays
- Split-shift, late-night and meal allowances from pay rules
- Export to PayHero, Xero, Crystal, iPayroll, Smartly
- Or run IRD-approved payroll inside RosterMates
Everything below is included at $8 per employee per month.
Availability & casual pool
Casuals set their availability in the app. When you build the week, only available people are offered, and the roster warns on conflicts.
Templates & AI fill
Save your standard week as a template, copy it forward, and let the AI roster generator fill the gaps fairly from availability.
Team messaging
Roster changes, shift notes and group messages in the same app as the roster, so nobody misses the change to Saturday's start time.
Clock-in & timesheets
Kiosk with PIN or face at the pass, or GPS clock-in on the phone. Rostered vs actual side by side, approved in a tap.
Leave that the roster knows about
Leave requests in the app, approvals on the phone, and approved leave blocked out on the roster before you build it. Leave management is included.
Free online bookings
Take table, class or function bookings on a free booking page or a widget on your own site, with what's-on listings for venues. See bookings.
Less admin between services, fewer payroll surprises.
Common questions from owners, GMs and head chefs.