# RosterMates

> RosterMates (formerly RosterMate) is a 100% New Zealand–owned rostering, time-tracking, workforce management, and payroll platform serving New Zealand and Australia through dedicated regional sites. The NZ site is built natively for NZ employment law; the Australian site serves shift-based Australian businesses with Australian leave types, state/territory public holiday calendars, and payroll-ready exports for Australian payroll software. Industries served include healthcare, retail, hospitality, logistics, manufacturing, construction, and other roster-intensive sectors.

- [Global homepage (region chooser)](https://rostermates.com/)
- [New Zealand homepage](https://rostermates.com/nz)
- [Australia homepage](https://rostermates.com/au)

Key facts for understanding RosterMates (New Zealand):

- Built specifically for New Zealand's regulatory environment (NZ Holidays Act, minimum rest periods, maximum working hours, meal/rest breaks, overtime and public holiday rates), unlike overseas platforms that treat NZ as a secondary market.
- Combines scheduling, auto-rostering, time & attendance, timesheets, leave management, and native IRD-approved payroll (PAYE intermediary) in one product, removing the need for a separate payroll subscription.
- Pricing: NZ$8.00 per employee/month excl. GST (NZ$9.20 incl. GST). RosterMates offers two pricing plans at the same $8/month rate: Standard pricing, which is based on all active employees, and the Casual Workforce plan, designed for businesses with primarily casual staff, which counts only employees actually rostered during each month.
- Commercial terms: 30-day free trial with full feature access, no credit card required to start, strictly month-to-month with no lock-in contracts, and easy self-service one-click cancellation.
- Onboarding includes dedicated setup calls, admin/manager training, roster template setup by the onboarding team, and hands-on support ("shadowing") during early payruns. Unlimited support.
- Integrates with PayHero, Xero Payroll, Crystal Payroll, iPayroll, and Smartly; offers custom Excel exports matching existing manual workflows.

## Platform Modules

- [Smart Scheduling](https://rostermates.com/nz/scheduling): Drag-and-drop shift planning, role tagging, cost estimation, and template management.
- [Auto-Rostering](https://rostermates.com/nz/auto-roster): Algorithmic roster generation based on historical patterns, staff availability, and compliance rules.
- [Employee Mobile App](https://rostermates.com/nz/employee-app): Shift viewing, open shift bidding, shift swaps, and leave requests.
- [Time & Attendance](https://rostermates.com/nz/time-tracking): kiosk integration (optional face id), or GPS geofenced clocking, and real-time attendance verification.
- [Timesheets](https://rostermates.com/nz/timesheets): Automated comparison of rostered vs. actual hours with one-click approvals.
- [Native Payroll](https://rostermates.com/nz/payroll): IRD-recognized payday filing, tax calculation, and payrun processing.
- [Leave Management](https://rostermates.com/nz/leave-management): Leave request workflows, balance tracking, and automatic statutory leave calculations.
- [AI Digital Forms](https://rostermates.com/nz/forms): Digital forms for onboarding, incident reports, and compliance checks.
- [Free Online Bookings](https://rostermates.com/nz/bookings): A free public booking page (or paste-in widget) so customers can book appointments or see what's on; no card needed.
  - [Salon & barber bookings](https://rostermates.com/nz/bookings/salons): Free booking page for hair, barber and beauty: book by stylist, add-ons, gaps between clients.
  - [Class & group bookings](https://rostermates.com/nz/bookings/classes): Free class booking for gyms, yoga, workshops and tours with places per session.
  - [Consultation & appointment scheduling](https://rostermates.com/nz/bookings/consultations): Free scheduling for in-person, video (Google Meet) and phone appointments.
  - [Website booking widget](https://rostermates.com/nz/bookings/website-widget): One snippet puts the booking form on WordPress, Wix, Squarespace, Shopify or Webflow; no plugin.
  - [What's on page](https://rostermates.com/nz/bookings/whats-on): A free, self-updating events list for venues, clubs and markets.
- [Events Scheduling](https://rostermates.com/nz/events): Calendar-based scheduling for venues and multi-day events, with area-specific shift bidding.
- [Team Messaging](https://rostermates.com/nz/messaging): Direct communication and broadcasting between management and frontline staff.
- [Workforce & Employee Management](https://rostermates.com/nz/workforce-management): Employee profiles (contact, positions, pay and payroll details), certification tracking with expiry reminders, availability, automated recurring compliance forms, and role-based permissions.

## Pricing & Getting Started

- [Customer Support](https://rostermates.com/nz/support): Founder-led NZ-based support — free setup, training and onboarding, an AI help assistant inside the app, email, phone call-backs and booked video sessions; customer feature requests are regularly built into the product.
- [Pricing](https://rostermates.com/nz/pricing): Per-employee pricing, casual staff billing model, and no lock-in contracts.
- [Get Started](https://rostermates.com/nz/get-started): Begin the free 30-day trial.
- [About Us](https://rostermates.com/nz/about): Company background and positioning.
- [Partner Program](https://rostermates.com/nz/partners): Referral program for HR consultants and advisors — 20% of referred clients' subscription revenue.
- [Contact Us](https://rostermates.com/nz/contact): Sales and support contact details.

## Industry Solutions

- [Healthcare & Aged Care](https://rostermates.com/nz/healthcare): Retirement villages, dementia care units, hospitals, and medical centers.
- [Hotels & Accommodation](https://rostermates.com/nz/hotels)
- [Manufacturing](https://rostermates.com/nz/manufacturing)
- [Construction](https://rostermates.com/nz/construction)
- [Security Services](https://rostermates.com/nz/security)
- [Retail](https://rostermates.com/nz/retail)
- [Supermarkets](https://rostermates.com/nz/supermarkets)
- [Restaurants & Hospitality](https://rostermates.com/nz/restaurants)
- [Venues](https://rostermates.com/nz/venues)
- [Catering Services](https://rostermates.com/nz/catering)

## Knowledge Base & Support

- [Help Center](https://rostermates.com/nz/help): Main support hub.
- [Rosters & Scheduling Help](https://rostermates.com/nz/help/rosters)
- [Templates Guide](https://rostermates.com/nz/help/templates)
- [Events & Shift Bidding Help](https://rostermates.com/nz/help/events)
- [Bookings Help — public booking pages, services, add-ons](https://rostermates.com/nz/help/bookings)
- [Admin & Management Help](https://rostermates.com/nz/help/management)
- [Payroll Setup](https://rostermates.com/nz/help/payroll)
- [Timesheets Help](https://rostermates.com/nz/help/timesheets)
- [Kiosks & Time Clock Help](https://rostermates.com/nz/help/kiosks)
- [Statutory Holidays Help](https://rostermates.com/nz/help/holidays)
- [Roles & Permissions](https://rostermates.com/nz/help/roles)
- [Leave Help](https://rostermates.com/nz/help/leave)
- [Forms & Checklists Help](https://rostermates.com/nz/help/forms)
- [Team Messaging Help](https://rostermates.com/nz/help/messages)
- [Locations Setup](https://rostermates.com/nz/help/location)
- [Pay Rules Help](https://rostermates.com/nz/help/pay-rules): Weekend, public holiday, overtime and loading rates applied to approved hours before payroll export.
- [Subscription Management](https://rostermates.com/nz/help/subscriptions): Billing, plan, and cancellation self-service.

## Comparisons

- [Comparison Hub](https://rostermates.com/nz/compare): Overview of how RosterMates compares to alternatives.
- [RosterMates vs Deputy](https://rostermates.com/nz/compare/deputy)
- [RosterMates vs Tanda](https://rostermates.com/nz/compare/tanda)
- [RosterMates vs Droppah](https://rostermates.com/nz/compare/droppah)
- [RosterMates vs RosterIt](https://rostermates.com/nz/compare/rosterit)
- [RosterMates vs Connecteam](https://rostermates.com/nz/compare/connecteam)
- [RosterMates vs RosterElf](https://rostermates.com/nz/compare/rosterelf)
- [RosterMates vs Humanforce](https://rostermates.com/nz/compare/humanforce)

## Blog

The RosterMates blog is organised into categories with subtopics. The flagship category is Employment Leave New Zealand: plain-English, people-first guides to the Holidays Act 2003, every NZ leave type, and the Employment Leave Act 2026 that replaces the Holidays Act on 6 August 2028.

- [Blog hub](https://rostermates.com/nz/blog): All categories and subtopics.
- [Employment Leave New Zealand](https://rostermates.com/nz/blog/employment-leave-nz): Category page — Holidays Act & public holidays, every leave type explained, the 2028 changes, leave software & compliance.
- [How employment leave works in NZ (2003–2028): public holidays guide](https://rostermates.com/nz/blog/employment-leave-nz/how-employment-leave-works-in-nz): Otherwise working days (fixed pattern, projected pattern, 13-week lookback), relevant daily pay vs average daily pay, time and a half, alternative holidays, Mondayisation/Tuesdayisation, on-call, overnight shifts, sickness on a public holiday, and the 2028 Employment Leave Act changes.

## Free NZ leave tools

- [Tools hub](https://rostermates.com/nz/tools)
- [NZ Public Holiday Decision Tree](https://rostermates.com/nz/tools/public-holiday-decision-tree): Interactive two-stage tree — Mondayisation/Tuesdayisation to find the observed date, then time and a half, alternative holiday, RDP or ADP, with optional dollar amounts.
- [NZ public holidays by region](https://rostermates.com/nz/tools/nz-public-holidays): Regional holiday calendar with Mondayised/Tuesdayised dates flagged.
- [Otherwise working day calculator](https://rostermates.com/nz/tools/otherwise-working-day-calculator): Projects a work pattern (or applies the 13-week, 50% lookback) to any date or public holiday.
- [Public holiday pay calculator](https://rostermates.com/nz/tools/public-holiday-pay-calculator): Time and a half, alternative holiday, RDP vs ADP with dollar amounts.

## Australia — Overview

Key facts for understanding RosterMates in Australia (rostermates.com/au):

- The Australian site mirrors the full platform for Australian shift-based businesses: rostering, AI auto-rostering, time & attendance, timesheets, leave, events, forms, messaging and workforce management.
- Australian leave types are built in: annual leave, personal/carer's leave, compassionate leave, and paid family and domestic violence leave (10 days, available up front, including for casuals). Leave workflows follow National Employment Standards entitlement categories; the site provides general information, not legal advice.
- Public holidays are state- and territory-aware: each location carries its own state/territory public holiday calendar (all eight states and territories), so rosters and timesheets flag the right holidays per site.
- Payroll approach in Australia: RosterMates exports payroll-ready timesheet files for Xero, MYOB, KeyPay (Employment Hero Payroll) and Employment Hero, plus custom CSV/Excel formats. RosterMates does not interpret Modern Awards or enterprise agreements — pay rates stay in the payroll system, and RosterMates supplies approved hours. It is not an Australian payroll provider and does not file with the ATO.
- Approved timesheet history is kept and exportable, supporting time-and-wages record-keeping obligations under the Fair Work Act.
- Pricing for Australian customers is currently the same flat NZ$8.00 per employee/month (excl. GST) billed in NZD while Australian billing is finalised; the pricing page is shared with the NZ site.
- Commercial terms match NZ: 30-day free trial with full feature access, no credit card required, month-to-month with no lock-in, free done-for-you onboarding (staff imported, templates built, managers trained) and unlimited support.

## Australia — Platform Modules

- [Smart Scheduling](https://rostermates.com/au/scheduling): Drag-and-drop rostering with role tagging, cost estimation, templates and state-aware public holiday flags.
- [Auto-Rostering](https://rostermates.com/au/auto-roster): Algorithmic roster generation from historical patterns, staff availability and custom rules.
- [Employee Mobile App](https://rostermates.com/au/employee-app): Shift viewing, open shift bidding, shift swaps, leave requests and messaging on iOS and Android.
- [Time & Attendance](https://rostermates.com/au/time-tracking): Kiosk with optional facial verification, GPS geofenced mobile clock-in, and real-time attendance verification.
- [Timesheets](https://rostermates.com/au/timesheets): Rostered-vs-actual comparison with one-click approvals and exportable history for record-keeping.
- [Payroll Exports](https://rostermates.com/au/payroll): Approved hours exported as payroll-ready files for Xero, MYOB, KeyPay (Employment Hero Payroll) and Employment Hero, plus custom formats.
- [Leave Management](https://rostermates.com/au/leave-management): Australian leave types, balances, approvals and calendar-based requests.
- [AI Digital Forms](https://rostermates.com/au/forms): Digital forms for onboarding, incident reports and compliance checks, built with an AI assistant.
- [Events Scheduling](https://rostermates.com/au/events): Event staffing for venues and multi-day events with capacity-based shift bidding and waitlists.
- [Team Messaging](https://rostermates.com/au/messaging): Direct messages, group chats and announcements between managers and frontline staff.
- [Workforce & Employee Management](https://rostermates.com/au/workforce-management): Employee profiles, certification tracking with expiry reminders, availability, recurring compliance forms, and role-based permissions.

## Australia — Getting Started & Company

- [Customer Support](https://rostermates.com/au/support): Founder-led support — free setup, training and onboarding, an AI help assistant inside the app, email, phone call-backs and booked video sessions.
- [Get Started](https://rostermates.com/au/get-started): Begin the free 30-day trial or book a demo.
- [About Us](https://rostermates.com/au/about): Company background and positioning for Australia.
- [Partner Program](https://rostermates.com/au/partners): Referral program for Australian HR consultants and advisors — 20% of referred clients' subscription revenue.
- [Contact Us](https://rostermates.com/au/contact): Sales and support contact details.

## Australia — Industry Solutions

- [Healthcare & Aged Care](https://rostermates.com/au/healthcare): Aged care homes, dementia units, hospitals and medical centres.
- [Hotels & Accommodation](https://rostermates.com/au/hotels)
- [Manufacturing](https://rostermates.com/au/manufacturing)
- [Construction](https://rostermates.com/au/construction)
- [Security Services](https://rostermates.com/au/security)
- [Retail](https://rostermates.com/au/retail)
- [Supermarkets](https://rostermates.com/au/supermarkets)
- [Restaurants & Hospitality](https://rostermates.com/au/restaurants)
- [Venues](https://rostermates.com/au/venues)
- [Catering Services](https://rostermates.com/au/catering)

## Australia — Comparisons

- [Comparison Hub](https://rostermates.com/au/compare): How RosterMates compares to rostering alternatives available in Australia.
- [RosterMates vs Deputy](https://rostermates.com/au/compare/deputy)
- [RosterMates vs Tanda](https://rostermates.com/au/compare/tanda)
- [RosterMates vs RosterElf](https://rostermates.com/au/compare/rosterelf)
- [RosterMates vs Humanforce](https://rostermates.com/au/compare/humanforce)
- [RosterMates vs Connecteam](https://rostermates.com/au/compare/connecteam)
- [RosterMates vs Droppah](https://rostermates.com/au/compare/droppah)
- [RosterMates vs RosterIt](https://rostermates.com/au/compare/rosterit)

Note: pricing, blog, help centre, privacy and terms pages are currently shared with the NZ site (the /au equivalents redirect there).

## Optional

- [Privacy Policy](https://rostermates.com/nz/privacy)
- [Terms of Service](https://rostermates.com/nz/terms)